With documents – to professionals
At the office, try to feel confident and do not hesitate to ask for a license for the repair and construction works and company registration documents. Today, a company operating without a license may simply not live to see the end of your repair. In addition, the company’s working hours on the market should be at least three years — then there is a certain guarantee that your contractors already have “experience – the son of difficult mistakes”, and they won’t work out tactics for you.
In addition to the license, it makes sense to see the package of documents that you will receive from the company. There must be a contract agreement, an estimate, a resource sheet (a list of materials used during the repair), an apartment plan before and after redevelopment, a design project and a work schedule, technical documentation (wiring diagram for electrical wiring, air conditioning, heating and plumbing with full calculation). The absence of these documents will tell you that the company is at a fairly low level of development and the result of its work will be far from perfect.
The contract before the conclusion is better to show the lawyer. If you are told that “we have a standard contract and we won’t change anything,” then we should refuse the services of the company. Just in the “standard” contracts and hidden most of the “loopholes” for professionals. Pay attention to penalties in relation to the company and the payment scheme. A prepayment of 50% for work and 100% for materials (at the current stage) is considered normal. Remaining money – after acceptance of work. Penalties for failure to meet the deadlines 0.2-0.6% of the amount of work not completed for the day of delay, so that there are no problems like – “We transferred the workers to another facility – there is more work (more money).”
The estimate should be as detailed as possible – the composition of work, footage, the cost of each work. If this does not happen, you will no longer be able to demand a report on costs from the company. Try to find out as accurately as possible what your (!) Money is going to spend.
The resource sheet must necessarily contain a list of all materials used in the repair, their brand, quantity and price. With such a detailed bill, cost overruns will be the contractor’s problem, not your headache! Without it, you run the risk of being confronted with a fact such as “the paint is over,” already in the second week of repair and you will be doomed to additional costs.
The work schedule should be carefully thought out. Avoid fabulously short deadlines! It is impossible to plaster and paint the whole apartment even in two weeks, since gypsum plaster, so as not to fall off after a month, should dry from 3 to seven days (depending on the external conditions and the type of material used). The minimum period for a complete repair of a one-room apartment, subject to the technology, is 1.5-2 months. If you really want to agree to an offer with a shorter time frame, then ask yourself: will it take longer to redo all this?
Cadres decide everything
An important factor is the presence in the company of its own design bureau, and not the “free shooter” periodically invited. At the very first stages of getting to know a company, you need to talk to a designer – this person should quickly understand what you want and satisfy you with his design approaches and ideas. The invited designer, as a rule, is divorced from reality, while it is difficult to coordinate his work with the work of the superintendent and workers.
Pay attention to the staff of workers and foremen: the more permanent workers, the better. After all, the quality of work and the terms of warranty are ultimately dependent on them. By the way, it is worth knowing that the average warranty period in Moscow is one year.
Find out who controls the execution of work? If the workers are left to their own devices, and you must control them yourself, you will have to take a vacation for the entire duration of the repair and delve into all the nuances yourself. The best option is that the company provides you with a foreman who is your authorized representative and is responsible for solving a huge number of problems: contacts with the Housing Office, negotiations with neighbors, “grazing” workers, knows the technology for performing work and does not allow you to “fool around”, provides the agreed deadlines, organizes delivery and quality control of materials, etc.
But the most important selection criterion, of course, is your intuition. After the above activities, you can leave 2 firms and call their representatives to draw up estimates. For many, this service is free, for others it costs no more than 500 rubles. Efficiency of the preparation of estimates and its quality to evaluate you. With a ready estimate, you need to once again meet with a company representative and discuss all incomprehensible issues.